What is teletech call center

what is teletech call center

Sep 10,  · TeleTech is an international business process outsourcing firm that provides a variety of operational solutions to companies. Call center representatives, called customer service associates or representatives, provide support to customers and clients worldwide via the telephone. TeleTech is founded Chairman and Chief Executive Officer Ken Tuchman founds TeleTech to transform the way companies deliver the customer experience. First Operation Opened Expands Operation to Meet Growing Demand IPO Complete Global Operations Begin Pioneers contact centers in the Philippines

This site uses cookies and by using the site, you are consenting to this. Learn why we use cookies and how to manage your teletch. Privacy Policy. Serving iconic and disruptive brands, TTEC's outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step along the customer journey. Founded inthe Company's singular obsession with CX excellence has earned it leading client NPS scores across the globe.

The Company's nearly 61, employees operate cal six continents and bring technology and humanity together to deliver happy customers and differentiated business results. Learn more about our company valuesour Environmental, Social, and Governance "ESG"and how we support gender diversity, including through a leadership program that empowers the women of TTEC.

Download Now. Latest News. About Us We design, implement, and deliver transformative customer experiences For nearly 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line. Follow us on Social Media. Search Search Search.

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Apr 16,  · Reviews about "call center" Teletech. Buenos Aires (Argentina) See all affiliated companies. TTEC Careers. Every interaction we have with our clients, their customers, our colleagues and the communities where we operate are guided by our core – More. Work Family Work Family/5(K).

TeleTech is an international business process outsourcing firm that provides a variety of operational solutions to companies. Call center representatives, called customer service associates or representatives, provide support to customers and clients worldwide via the telephone. Using both a telephone and a computer outfitted with Microsoft Windows applications, customer service associates and representatives are trained by TeleTech to answer customer questions and inform them of new products and services.

TeleTech operates in 18 different countries worldwide. As a result, representatives employed in their call centers may be required to work non-traditional hours including evenings, overnight and weekends. In order to qualify to become a customer service associate with TeleTech, call center representatives must possess a high school diploma. In lieu of this requirement, a general equivalency diploma GED is also acceptable.

TeleTech offers many benefits to call center representatives who work as customer service associates, including paid vacation, tuition reimbursement, medical and dental insurance, a k plan as well as discounts to a variety of stores and restaurants. KJ Henderson has more than a decade of HR and talent acquisition experience. He has held roles at a Fortune investment bank, a media conglomerate and at one of NYC's largest executive staffing firms.

He currently heads recruitment sourcing at a major movie studio. He read literature at Oxford. Share It. Computer Support Electrical and References About TeleTech. Copyright Leaf Group Ltd.

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